FLIPSTYLEZ LLC — RETURNS EXCHANGES POLICY
FLIPSTYLEZLLC – Returns & Exchange Policy
Thank you for shopping with FLIPSTYLEZLLC. Please read our policy carefully before placing your order.
✅ RETAIL CUSTOMERS — Shopping on www.flipstylezfashions.com:
If you are a regular retail customer shopping directly on our website, you will NOT be charged any separate or additional shipping costs beyond what is displayed at checkout. Standard retail shipping rates apply. You are fully protected under our standard return and exchange policy below.
If you are a regular retail customer shopping directly on our website, you will NOT be charged any separate or additional shipping costs beyond what is displayed at checkout. Standard retail shipping rates apply. You are fully protected under our standard return and exchange policy below.
🚨 WHOLESALE / SHOPIFY COLLECTIVE BUYERS — Separate Shipping Policy:
For wholesale buyers and Shopify Collective retailers only — due to size, weight, and carrier handling requirements for large and oversized items (including large laptops, heavy appliances, and lithium battery devices), actual shipping costs will be invoiced separately and must be paid in full before fulfillment.
🚨 Wholesale Shipping Costs Are NON-REFUNDABLE. Once a shipping invoice has been issued and paid by a Shopify Collective wholesaler, that shipping cost is final and cannot be refunded under any circumstances. Wholesale buyers accept full responsibility for actual carrier shipping rates on large and oversized items at the time of order placement.
For wholesale buyers and Shopify Collective retailers only — due to size, weight, and carrier handling requirements for large and oversized items (including large laptops, heavy appliances, and lithium battery devices), actual shipping costs will be invoiced separately and must be paid in full before fulfillment.
🚨 Wholesale Shipping Costs Are NON-REFUNDABLE. Once a shipping invoice has been issued and paid by a Shopify Collective wholesaler, that shipping cost is final and cannot be refunded under any circumstances. Wholesale buyers accept full responsibility for actual carrier shipping rates on large and oversized items at the time of order placement.
📦 SUPPLIER RETURN ADDRESS NOTICE (DSers / AliExpress Orders):
FLIPSTYLEZLLC sources products through DSers and AliExpress suppliers. Each supplier maintains their own warehouse and return address, which may be located internationally. Supplier return addresses are provided upon request and vary by product and supplier. Please contact our customer service team to obtain the specific return address for your item before shipping any returns.
⚠️ Important: International return shipping costs are the sole responsibility of the customer. In many cases, return shipping to an international supplier warehouse may exceed the value of the item. FLIPSTYLEZLLC will work with customers on a case-by-case basis to find the most cost-effective resolution, which may include a partial refund, store credit, or replacement.
FLIPSTYLEZLLC sources products through DSers and AliExpress suppliers. Each supplier maintains their own warehouse and return address, which may be located internationally. Supplier return addresses are provided upon request and vary by product and supplier. Please contact our customer service team to obtain the specific return address for your item before shipping any returns.
⚠️ Important: International return shipping costs are the sole responsibility of the customer. In many cases, return shipping to an international supplier warehouse may exceed the value of the item. FLIPSTYLEZLLC will work with customers on a case-by-case basis to find the most cost-effective resolution, which may include a partial refund, store credit, or replacement.
Returns & Exchanges Overview
- Return and exchange requests must be initiated within 7 days of delivery confirmation.
- Photo evidence is required for all return, exchange, and damaged item claims.
- Items must be unused, in original packaging, and in resalable condition to qualify for a return or exchange.
- Supplier return addresses are provided upon request — contact us before shipping any item back.
- Return shipping costs are the customer's responsibility unless the item arrived damaged or incorrect.
Fulfillment & Processing
- Orders are processed only once payment has been cleared and confirmed through Shopify Collective / Shopify Payments. Orders will not be fulfilled until full payment is received and verified.
- Our cutoff time for same-day processing is 12:00 AM Eastern Time.
Shipping Methods & Carriers
- We ship via UPS, FedEx, and/or USPS.
- Available shipping speeds include standard, expedited, and overnight. Additional fees apply for expedited and overnight shipping and must be paid in full before shipment.
- Customers can select their preferred carrier or shipping speed at checkout.
Shipping Costs
- Retail customers shopping on www.flipstylezfashions.com — shipping is calculated at checkout. Standard rates apply. No separate invoices.
- Wholesale / Shopify Collective buyers — large and oversized item shipping is invoiced separately based on actual carrier rates and is non-refundable.
- Free shipping is available on qualifying retail orders between $25–$50 (subject to change — see checkout for current offer).
- Dimensional weight or oversize surcharges do apply to bulky items.
Tracking & Notifications
- Tracking numbers are provided for every shipment.
- Tracking information is shared with Shopify Collective within 1 hour of shipment.
- Shipment notifications will be sent directly to customers once the order has shipped.
Delivery Coverage
- We ship to all 50 U.S. states, including the contiguous U.S.
- International shipping is available. Please contact us for a list of eligible countries.
- Certain zip codes and regions may be non-shippable. If your area is restricted, you will be notified at checkout or upon order review.
Damaged & Lost Packages
- FLIPSTYLEZLLC is not responsible for theft or lost packages once an order has been confirmed as shipped and a tracking number has been issued.
- In the event of a damaged item claim, our resolution process is completed within 7 business days of the claim being filed.
- Photo evidence is required for all damaged item claims.
- We strongly recommend purchasing shipping insurance or filing a claim directly with the carrier for lost or stolen packages.
Payment Terms
- Our standard payment terms are Net 7 (PAP 7 days) — payment is due within 7 days of order fulfillment.
- All payments must be processed through Shopify Collective / Shopify Payments. No orders will be initiated or fulfilled outside of this payment channel.
If you have any questions or concerns regarding your order, please contact us directly. We appreciate your business and look forward to serving you!
Ms. Kiekie Strickland, Owner
FLIPSTYLEZLLC
www.flipstylezfashions.com